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asked June 10th 2012

Still having problems with tutorials

Hi,I’m still unable to view the peony lower tutorial.i aI using safari on ipad2 .

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Hi,I’m still unable to view the peony lower tutorial.i aI using safari on ipad2 .

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I am also still having some problems with the peony.  I use google and internet explorer and unable to view the playlist – can view the overview –  but I have downloaded firefox and can view it on there.

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Hi

Thanks for the feedback. I’m still trying to fix this course its being very odd. At the moment I am using a differnt embed code to normal and this has solved some problems but created others. I am going to try re uploading the videos and starting again completely but for the time being you should be able to watch it on an ipad2. I have just managed to myself but its a little tricky. If you can see the same as I can then you will see the video but in a small long window. You should be able to see the play button and press play. You should then be able to make the video full screen and see the whole video.  It should play through all the lessons after it plays the preview video

On other browers its just the playlist at the side of the video not working correctly but you should still be able to use it.

I know this isn’t ideal and I’m trying to get it sorted as soon as I can. Sorry about the inconvenience this is coursing.

Cheers

Paul Doffman

Customer Support

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I can view it on my iPad and iPhone buinit buffers a lot more than the others

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I can’t seem to see any of the courses

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Hi everyone,

I’ve had to put the videos for the peony course as separate videos rather than the playlist but you everyone should be able to see them now.

Let me know if you have any more problems

Cheers

Paul Doffman

Customer Support

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Hi NikkiG

Are you finding the “course lessons” tab at the top above the preview video? We are working on making this easier to spot as many people are not seeing it.

Let me know if you need any more help – [email protected]

Cheers

Paul Doffman

Customer Support

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