Welcome to the Cake Decorators Q&A

0
asked January 29th 2015

Course videos not coming up??

Is anyone else having trouble viewing videos I can’t access any of the course videos… Not my internet as can view videos on other sites..any ideas anyone??

0

Is anyone else having trouble viewing videos I can’t access any of the course videos… Not my internet as can view videos on other sites..any ideas anyone??

0

I’ve just clicked on the new dragonfly one, and it’s playing ok, hope yours is ok now

0

Hello cakesbynatalie

I’ve had a quick look at the videos and they all seem to be working here with me in my home. Which videos are you having problems with? Are you logged into the site? and also are you a premium member?
If you’re not logged into the site only the overview will play. if you are subscribed only to the free/beginners section you will not be able to gain access to the main library. If non of these suggestions apply to you please have a look at some of the options in help and support here http://www.cakeflix.com/help-and-support
or get in touch with [email protected]
or use the contact form here http://www.cakeflix.com/contact
Hope this this helps.

* indicates a required field
7 Day Free trial