Welcome to the Cake Decorators Q&A
payement
please am very confused about my payment ,i think i did it twice ,,i received for each payement an email to update my profil ,i did it twice because i did not receive any confirmation about my payement ,that what i did the the transaction more than one time ,please let me know wat i have to do o ovoid be billed twice for the same registration ,thanks
please am very confused about my payment ,i think i did it twice ,,i received for each payement an email to update my profil ,i did it twice because i did not receive any confirmation about my payement ,that what i did the the transaction more than one time ,please let me know wat i have to do o ovoid be billed twice for the same registration ,thanks
Hi
If you email [email protected] i am sure he will sort this out for you. You can also click on the tab under the log in. Get in touch, and put your details in and they will get back to you. If you have paid twice, I am sure they will give you a refund.
Jackie
Hi Amel,
Sorry to hear you’ve had a bit of trouble signing up for the site and setting up payment.
I can confirm there is only one subscription payment set to be paid each month and all other payment attempts were failed ones that are now cancelled in our payment gateway. Enjoy the site!
Andy – Customer Support