Welcome to the Cake Decorators Q&A

I am have problems viewing this video, it freezes every couple of seconds is anyone having trouble with this video?

Hi maams

I’ve just finished viewing it and all was working well. There is technical help here http://www.cakeflix.com/help-and-support just scroll own to the part which mentions problems with playing videos for suggestions and also a link to check your internet speed.

thank you so much

Hi maams

Andy from the site technical support has responded to another member with a similar problem to yours. To see his reply please go here http://www.cakeflix.com/questions/loading-videos I hope you have resolved your problem, if not Andy’s advice might be a solution to the hitches you are experiencing too. x