Welcome to the Cake Decorators Q&A

Hi Nadia

Please have a look at the following link which covers membership:
https://designer-cakes.zendesk.com/hc/en-us/articles/202960942-I-ve-paid-for-membership-but-I-can-t-seem-to-access-courses-
I know it is not specific to Pro membership but if you try the suggestions in the information and see whether it works for you. If it does not, please contact the admin team and explain the problem you are encountering by using this form:
https://designer-cakes.zendesk.com/hc/en-us/requests/new
The site aims to resolve problems with 12- 24 hours, usually it is much quicker so hopefully you’ll be up and viewing you pro lessons very soon.