Welcome to the Cake Decorators Q&A

hi, pls am experiencing a slow and sometimes non responsive screening on this site over some months now… i realized it happens only on this site beacause have got classes on craftsy and sugared production online school, and the sites dont act up this way. pls can u kindly rectify this … cos ve been unable to view my classes so easily for sometime now, and i believe am really missing out greatly… thks …

Hi Bammy

I think this may be due to your own internet connection. Please take a look at all the advice given here in the technicle support section of the site:
https://designer-cakes.zendesk.com/hc/en-us/articles/203028341-What-do-I-do-if-I-can-t-get-the-video-to-play-
Follow the helpful instructions given there and if your speed is still slow contact the help and support team here: https://designer-cakes.zendesk.com/hc/en-us/requests/new

Good luck, hope you’ll soon be enjoying the tutorials at a better speed. x